Reference

Terms and Conditions That Govern Your Account

Every account opened on imbaslpt is subject to these terms — they set out how your account works, what we expect from you, and what you can expect from us.

Applies to all accountsDANA, OVO, GoPay wallet use coveredAvailable where local law permitsSubject to change with noticeIndonesia region scope
imbaslpt Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms isn't clear — or if you need to raise a dispute about an account action taken under them — our support team handles policy queries directly. You don't need to submit a formal legal notice to ask a question; just use the contact path that fits your situation.

Team online

Live Chat

Start a live chat from any page in the lobby. Policy questions go to the same queue as account help — no separate form needed, responses are handled in session.

Email Support

Send a detailed query to our support email if your question involves account history or transaction records tied to these terms. Include your registered account ID.

Account Help Centre

The Help Centre inside your account dashboard lists common terms-related questions — wallet matching rules, suspension process, and how to request account changes.

HOW WE HANDLE THIS

Account Security and Policy Handling at imbaslpt

These terms aren't just a legal formality — they describe the actual operational steps we take to keep your account secure and your transactions clean. Here's how we apply them in practice across four key areas.

Account Verification

When you register, we verify identity details against your wallet account — DANA, OVO, or GoPay. Mismatches between wallet name and account name trigger a manual review before any withdrawal is processed.

Data Retention

We retain account and transaction records for the period required under applicable local regulation. You can request a summary of your stored data through the Help Centre at any time.

Cookie and Session Use

We use session cookies to keep your lobby state while you're active — switching between slots, Live Baccarat Turbo, or Aviator Fast Round without losing your position. No cross-site tracking is sold to third parties.

Policy Change Notification

Any update to these terms is posted here with an effective date. For significant changes, we send a notification to your registered contact before the new version takes effect.

Common Questions About Our Terms and Conditions

These are the questions we see most often when it comes to how these terms affect your account, your wallet, and your access to the lobby.

Yes. Every wallet transaction processed through DANA, OVO, or GoPay on your account is subject to these terms, including the wallet-matching rule that applies to withdrawals.

Access depends on local law and the region you're connecting from. We serve eligible regions in Indonesia where local regulation permits — check your eligibility before opening an account.

We'll notify you through your registered contact and explain the reason. You can raise a query via live chat or email to understand the suspension and what steps apply to your case.

Submit a data request through the Help Centre inside your account dashboard. We'll provide a summary of stored records within the timeframe set by applicable local data rules.

We post the revised terms here with an effective date. For changes that affect wallet use or account access, we send advance notice to your registered contact before they take effect.

No. These terms permit one account per person. Duplicate accounts are flagged during wallet verification — DANA, OVO, and GoPay names must match the registered account holder.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.