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What Governs Your Account on imbaslpt

Before you open an account or make a deposit via DANA, OVO, or GoPay, these terms set out what you agree to and what we commit to in return.

Account TermsPrivacy PolicyCookie UseData RetentionDANA · OVO · GoPay Scope
imbaslpt What Governs Your Account on imbaslpt
LEGAL CONTACT

Reach Us on Policy or Account Questions

If you have a question about how these terms apply to your account, how your data is used, or how to request a correction or deletion, our support team handles legal and account queries directly. Responses are prioritised for account-security and data-access requests.

Live Chat Open the chat widget inside your account dashboard. Describe your legal or data question and our team will route it to the right handler within the session.
Email Support Send a written request to our support address shown in your account settings. Include your registered wallet name — DANA, OVO, or GoPay — for faster identity matching.
Account Help Centre The Help Centre inside your account lists step-by-step paths for data requests, account closure, and policy questions without needing to contact us directly.
ACCOUNT SECURITY

How We Protect Your Data and Account

Security and data handling are not add-ons — they are built into every account action, from the moment you link your GoPay or OVO wallet to the point where transaction records are archived or deleted. Here is what that looks like in practice.

Session Security

Every login triggers an OTP check tied to your registered mobile number. Sessions time out after inactivity, and any new device requires re-verification before wallet access is granted.

Data Handling

We store only the minimum data needed: your account credentials, linked wallet references for DANA, OVO, or GoPay, and transaction IDs. No payment card details are held on our servers.

Cookie Use

We use session cookies to keep you logged in and performance cookies to detect loading issues on mobile. You can manage cookie preferences from your account settings at any time.

Retention and Deletion

Account data is retained while your account is active and for the audit period after closure. Once that window passes, personal identifiers are deleted. You can request early deletion through support.

Common Legal and Policy Questions Answered

These are the questions we get most often about account terms, data rights, and how our policies work day to day. If something is not covered here, live chat or email support will get you a direct answer.

Yes. Submit a data-access request through live chat or email, including your registered wallet name. We will compile and send your account data within the timeframe set in our policy.

Transaction references linked to your DANA or GoPay deposits are retained for our internal audit period after closure. Once that period ends, records are deleted per our data retention schedule.

Contact live chat immediately. We will lock the session, issue a new OTP to your registered number, and review recent login activity. Change your password as soon as access is restored.

We do not sell your data. We share the minimum necessary with payment processors like OVO and DANA to complete transactions, and with fraud-prevention systems as required by our security policy.

Updated terms are published on this page with an effective date. If you continue using your account after that date, it counts as acceptance. We recommend checking here whenever you receive a notification.

Access depends on local law and is available only where permitted in your region. Eligibility is assessed at account registration. If access is restricted in your area, registration will not complete.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.